Overview

Dent-O-Care provide complimentary training sessions to dental practices whereby we undertake product training in order to significantly improve patient oral hygiene and customer care within the practice.

With diverse and extensive experience gained through our 25 years in business we are able to add significant value, particular in respect of providing skill sets that do not exist within the practice’s own team.

Our team are highly motivated providing support, guidance and advice to the practice. These help to ensure that patients receive a consistent level of service irrespective of the clinician responsible for their treatment.

Product Selection

A key factor in raising patient oral hygiene compliance is to ensure that they have the most effective products available for the treatment they are undertaking. As part of training session we offer a comprehensive knowledge of what is available on the market and are experienced in assisting practices to optimise their product offering, ensuring that they stock the most appropriate products for their patients.

Customer Service

Few dental staff are trained in sales and the prospect of doing so takes many well outside their comfort zone. Unsurprising most dental practices struggle to achieve anywhere close to their potential in terms of over-the-counter oral hygiene sales, a fact that directly impacts on business performance and patient oral health.

During the training session attendees will gain an understanding of the importance of customer service and the key ethical sales techniques needed to achieve successful outcomes for the both practice and its patients.

Who Should Attend

Our interactive lunch & learn sessions are suitable for the whole practice and can be attended by the Practice manager, Hygienist, Therapists, Dentists, Dental nurses and Receptionists.

Did You Know

The 1 hour CPD verifiable training session will bring you up to speed on the latest innovations of specialist oral hygiene products with the aim on enhancing patient care and journey through the provision of the most advanced, professional, treatment specific products. Conducted at your dental practice during a time which is convenient for you.

What Next?

To arrange a complimentary lunch and learn session simply fill in our Contact Form.